Terms & Conditions

SMS/Mobile Messaging Terms & Conditions

By opting in to receive text messages from Provision Living Senior Communities and its affiliated communities, including Kinwell and The Arlowe communities (“Provision Living,” “we,” “our,” or “us”), you agree to these SMS/Mobile Messaging Terms & Conditions.

1. Program Description

By providing your mobile phone number and opting in to receive text messages, you consent to receive recurring SMS messages from Provision Living and its affiliated communities.

Messages may include:

  • Responses to inquiries
  • Speak to an Advisor communications
  • Tour scheduling and appointment reminders
  • Follow-up communications regarding senior living options
  • Event invitations and RSVP confirmations
  • Community updates and announcements
  • Resident and family communications
  • Marketing promotions, special offers, and newsletters
  • Service-related and customer care communications

Consent to receive text messages is not a condition of purchasing any services.

2. Message Frequency

Message frequency may vary based on your interactions with Provision Living, your communication preferences, and the services or information you request.

3. Message and Data Rates

Message and data rates may apply to messages sent to you from us and to us from you. Charges are determined by your wireless carrier and are your responsibility.

4. Opt-Out Instructions

You may opt out of receiving text messages at any time by replying STOP to any text message.

After you send the SMS message STOP, you will receive a confirmation message indicating that you have been unsubscribed. Following confirmation, you will no longer receive SMS messages from us unless you opt in again.

5. Help Instructions

If you are experiencing issues with our messaging program, reply HELP to any message for assistance.

You may also contact us directly:

Phone: (844) 217-9780

Email: marketing@provisionliving.com

6. Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy:

https://www.provisionliving.com/privacy-policy/

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

8. Eligibility

By participating in our SMS program, you represent that you are the authorized user of the mobile phone number provided and are authorized to consent to receive messages at that number.

9. Changes to Terms & Conditions

Provision Living reserves the right to modify these Terms & Conditions at any time. Any changes will be posted on this page and will become effective upon posting.

10. Contact Information

Provision Living Senior Communities

9450 Manchester Road, Suite 207

St. Louis, MO 63119

Phone: (844) 217-9780

Email: marketing@provisionliving.com

Website: https://www.provisionliving.com/