Information about COVID-19.
COVID-19 hotline: 844-885-9920 / covidresponse@provisionliving.com

Call Us: (844) 217-9780

 

To Our Residents and Families (COVID-19)

We know many of you are concerned about the spread of COVID-19 and how it may impact our senior living community. At this time, we are not aware of any of our residents or team members with the virus. While we fight this invisible enemy, our top priority is to do all we can to protect our residents, their families, and our team members. It is essential to keep in mind that while this virus can be serious, most people who contract COVID-19 will experience mild-to-moderate flu-like symptoms and fully recover. However, those that call our community home are more vulnerable to a virus like this and are at higher risk of serious illness. We have chosen to act aggressively and proactively by creating procedures to help reduce the potential for the virus to enter our building.

One of the procedures we’re implementing is limiting visitor access; we simply ask that family and friends do not visit for the next couple of weeks. If there is a critical or time-sensitive reason for a visit, we will work with you on a case by case situation. Please contact the community by phone or email, and they will ensure we work with you on your specific matter. We have also suspended outside groups, entertainers, and volunteer events in the building.

We understand the importance of visiting and supporting your loved ones. We don’t take that lightly, and we are grateful for the confidence you place in us each day. Our communities are incorporating innovative ways for you to remain in contact with your loved ones during this unique time.

These temporary inconveniences may make a positive impact on you as well as many others who live in our community.

Thank you in advance for your cooperation and partnership on battling COVID-19. My team and I will continue to do all we can to prevent this virus from entering our building. Your assistance in this effort is impactful and much appreciated.

Andrew Kennard
Chief Operating Officer