Relentless Solution Focus Aims for Innovation at Provision Living
Posted by Radiance PVL on Mon, Jan 30, 2012 @ 08:23 PM
Ahead of the holidays last year we chatted with Provision Living CEO, Todd Spittal, and posted an article updating the organization’s vision as it related to approaching problem solving and overall corporate development. When Todd returned, excited, after the annual gathering of Provision Living managers and executive directors of our communities, we had to ask what sparked the enthusiasm.
Spittal explained that after discussing taking a more solution-oriented approach during 2011 it made sense to kick 2012 off with a different take on the traditional corporate annual meeting.
Enter: The “Un”-meeting
“This year we didn’t want to direct everyone too much by pre-positioning lots of takeaways, but rather focus on leadership development, relationship building and a less agenda-based format,” said Spittal.
Not to say the central message is unclear: the shift from a problem-oriented mindset to a solution-oriented mindset is the main goal for Provision Living. To this end the annual meeting featured workshops tailored by St. Louis Cardinals director of sports psychology, Jason Selk, who utilized innovative techniques encouraging participants to “write the story” of a futuristic Provision Living that has achieved beyond expectations.
The introduction of Relentless Solution Focus and adopting training methods to reinforce the process helped rally the team to contemplate innovative accomplishments for some of the challenges facing us in 2012 and beyond.
We’re not going to give away too much of the story, here, but in combination with reports from our communities demonstrating enthusiastic energy for making positive steps toward better outcomes, it sounds like a recipe for good things to come is in the making.
In fact, Spittal crafted a new term we may need to adopt: “the constant pursuit of radiance.” After watching everyone agree to practice this new approach as a focused team over the next 60 days, Spittal believes this will mark an important shift in better defining and enabling the organization’s core cultures and value, and spreading the effect across our assisted living and memory impairment practices.
We’ve been tipped to tune into the executive directors from our St. Louis Hills and GreenTree at Fort Harrison, as particularly eager supporters of the message. Hopefully, we can get in touch with these communities soon and connect with the next steps coming out of the national meeting.
